Frequently Asked Questions

Cabin check in starts from 2pm and check out is 10am.

Powered site check in starts from 10:30am and check out is 10am

Let check outs are subject to availability on your departure day. Please contact reception on arrival to confirm availability of the request.

Early check ins are subject to availability please contact reception for more information.

If you are arriving after 6pm reception will set up an after hours arrival pack for you to collect from our after hours safe that will include a map of the park, your key and wristbands to gain access to the boom gate. The safe code instructions will be sent by text message at 5:30pm on the day of arrival to the number linked to the booking.

If you are departing before reception opens at 8am there is an express checkout box located at the reception door, please place you wristbands and keys in the box.

Reception is open everyday of the year except Christmas Day. We are open from 8am until 6pm.

Linen included in the cabin includes bedding, pillows and bath towels. Pool towels are not provided but can be hired from reception for $2 each

The cabin is only serviced for stays over 7 days, we offer one complimentary service which includes fresh linen and a general clean of the cabin. Replacement linen for stays of less than 7 days can be purchased through reception.

We do offer a free wifi in some areas of the park, it is only to be used for general browsing, reception and speed cannot be guaranteed.

All cutlery, plates, pots, pans and cups are included. The kitchens contain a stove top, microwave, toaster, kettle and full size fridge. There is also 1 complimentary serving of tea, coffee, sugar and hot chocolate per guest, these are not replenished.

Each cabin has room for one car. Additional parking is provided through the boom gates or visitor parking in the main carpark.

We do not offer pet friendly cabins.

Yes we can supply porta cots and high chairs on request free of charge, they are subject to availability. Please also note the linen for the cots is not supplied.

Fold our bed are subject to availability and can only be supplied if the number of guests is not exceeding the maximum occupancy of the cabin. A hire fee of $20 is charged per stay.

We do not allow charging of EV vehicles within the resort. The closest paid charging station is located at 707 North Beach Road Gwelup.

For ICE cars and drivers we unfortunately do not provide free diesel or petrol

The pool area is open 7 days a week from 7:30am until 9pm

The heated lap pool is heated to 30 degrees and the spa Is heated to 36 degrees.

We do not pre-allocate our sites, selection of sites is done at the time of check in with our groundsman.

Our park only offers powered sites.

Due to the wildlife in the park we do not allow pets in the park.

Most of our sites can accommodate up to 30ft

15amp, EV charging not permitted.

Yes all water from taps throughout the park is scheme water and is safe to be consumed

No open fires are permitted within the park.

Yes, KW can fill your in date LPG gas bottle up to 9kg.

We do not allow charging of EV vehicles within the resort. The closest paid charging station is located at 707 North Beach Road Gwelup.

For ICE cars and drivers we unfortunately do not provide free diesel or petrol

The maximum size caravan that our sites accommodate is 30 feet overall including draw-bar, bike racks etc.

Some buses may be able to be accommodated for short periods on certain sites, this is strictly a case by case basis at the descretion of management outside of peak periods.

The maximum stay that Karrinyup Waters permits for a bus is 28 nights subject to availability. Longer term stays are not permitted.

Our powered sites are designed to accommodate a caravan (under 30 feet overall), a car and soft annex.

2nd vehicles are not permitted and parking of “additional” cars in visitor car parking bays and the cafe / reception car park is strictly prohibited.

Your possessions need to be able to fit on one site.

Yes, KW Café is open to the public. You are not required to be a guest to access the café.

The café is open 6 days a week, Tuesday to Sunday, only closed on Mondays.

Tuesday – Friday – 8am to 8pm

Saturday and Sunday – 7:30am to 8pm

KW Café is a cashless venue. Payment must be made by card.

The KW café does not take reservations, it is done on a walk-in basis even for large groups.

Yes, ice can be purchased from the KW Café

There is visitor parking at the top of the park for all café visitors. Café visitors are not permitted to drive into the park.

All menus can be found online via the main navigation bar

Take away and dine in orders can be placed online through the following link: https://www.mryum.com/kwcafe

or with our front of house staff on the ground floor

KW café does not have a phone line. All calls will be directed to the resort reception for assistance.

Yes KW Cafe is fully licensed. Strictly no BYO

Karrinyup waters does not have any ovens on site only stove tops and BBQ’s.

The camp kitchen contains the following; Kettle, microwave, toaster, stove tops and fridges (no freezer)

Yes, we have 2 laundry facilities on site. For payment they take a mixture of coin and card depending on which machine is available, they are priced at $5 per wash/dry.

Laundry powder can be purchased from reception.

Yes we offer the G’day rewards discount off of bookings. Use of the perks will be subject to park discretion and availability. For more information please visit the G’day rewards website terms and conditions: https://www.gdayrewards.com.au/terms

Karrinyup Waters currently does not have paid EV charging facilities and does not permit EV charging on the grounds or at cabins.

All GPO’s within the property are un-metered.

Given the large battery capacity of EV’s and potential for substantial kW draw this is strictly enforced.

The closest paid charging station is located at 707 North Beach Road Gwelup.

For ICE cars and drivers we unfortunately likewise do not provide free diesel or petrol either.